Mr. Awuah, however, encouraged that due to the proliferation of banking services and the emergence of Financial Technology (Fintech) solutions, customers are now spoilt for choice therefore RCBs should take advantage and provide mobile services to attract more customers.
The CEO of the Bank Frederick Kwakye Kyei in his welcoming address was very optimistic that the rebrand of the Bank would bring a calculated efficiency in their operations. According to him the evolvement of modern-day banking requires such innovation to be abreast with banking business trends to be relevant at all times.
He assured customers of the bank of a great positive change in service delivery which would bring symbiotic benefit to both the bank and customers.
